Unilever Vacancies 2022 in Leatherhead, England, United Kingdom – Customer Account Manager- Waitrose BPC

Website Unilever

Are you looking for a Job at Unilever in Leatherhead, England, United Kingdom
in 2022. Then following info is about this job.

About the job

Job Title: Customer Account Manager- Waitrose BPC

Location: Leatherhead

Work Level: 1C

Function: Customer Management


The Customer Account Manager is responsible for the delivery of Turnover, Profitability and Business Building Terms budgets within allocated categories.  The role will contain elements of portfolio management, analysis, and administration.

The ideal candidate is enthusiastic about delivering results and PASSIONATE about beauty. The role requires you to be well organised, able to prioritise tasks of high complexity and build a network of strong relationships to get things done with accuracy and efficiency across Unilever.


  • Deliver Turnover, Customer Profitability and Business Building Terms budgets for the Customer within allocated categories
  • Manage promotional nomination forms and other specific customer administration
  • Create, execute and measure category specific Joint Business Plans
  • Activate Shopper Marketing activities With Customer Marketing Manager
  • Portfolio management with direct buyer management
  • Provision of clear up to date inputs to Business Processes e.g. Customer Business Planning
  • Customer inputs into the S&OP (promotional planning) process – responsible for 6 month forecast within designated categories.
  • Own the balance sheet within designated categories (cpp calculations, accruals, price query resolution, trade term compliance)
  • Lead execution in store is in line with agreements and with ‘perfect store’ principles.
  • Negotiate and execute category specific Joint Customer Business Plan
  • Create & execute share winning plan.

All About You

  • Develops Customer Business Plans
  • Customer Management and Selling Essentials
  • Optimising Promotional Sell-Out
  • Implementing the Customer / Channel Business Plans
  • Developing Customer Relationships.
  • Solid IT skills are required (Microsoft Teams, budget management) and all the usual software (PowerPoint, Word, Excel).
  • Accountability & Responsibility
  • Growth Mindset
  • Consumer and Customer Focus
  • Bias for Action
  • Building Talent & Teams


Please apply via this portal as e-mail applications may not be processed and include your Future Fit Plan if possible.

By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.  

Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner Kelly Bishop on [email protected]

What We Offer

Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.


In September 2020, Unilever announced the intention to build a new sustainable campus site in Kingston, London to house the employees who currently work in 100 Victoria Embankment in Blackfriars, Lever House in Kingston, Unilever House in Leatherhead and Graze in Richmond. We are creating our own Unilever sustainable, agile work environment, purposefully bringing us together in our own Unilever ecosystem. The campus is due to be completed in December 2023 and will consist of two interconnected buildings, as well as landscaped surrounding areas. 

Relocation to the UK

Please be aware if you are applying for this role from outside the UK, if successful, your application will be treated as a self-initiated Change Location Outside of Country (CLOC) transfer. This means any relocation costs must be self-funded with the potential to reclaim some specific pre-approved expenses up to £5,000. Please speak to your Talent Partner if you have any questions.

Recruitment Fraud:

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs.  These types of attacks are becoming more common as more people are looking for employment in the economic climate.  

How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down.

What can I do?

If you become aware of potential recruitment fraud, spot fake Unilever recruitment adverts or fake LinkedIn profiles, report them via Una Live Chat.

Unilever does not accept responsibility or liability for any candidates who are financially impacted by recruitment fraud. Your vigilance is key!

Company: Unilever

Vacancy Type: Full-time · Mid-Senior level

Job Location: Leatherhead, England, United Kingdom

Application Deadline: N/A

Apply Here