Unilever Positions 2022 in Manchester, England, United Kingdom – Quality Manager

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About the job


Job Title: Site Quality Manager, ekaterra, Unilever’s Tea Division

Work Location: Trafford Park, UK

WL: A

Job Type: Full Time

About Ekaterra 

Unilever is proud of its tea business ekaterra, the biggest in the world, with world class purpose driven brands such as Lipton, PG tips and Pukka. eka stands for unity and one purpose while terra stands for earth and nature. As ekaterra we are united in one purpose: growing a world of wellbeing through the regenerative power of plants. Recently Unilever announced that it had agreed to sell ekaterra to CVC Capital Partners Fund VIII.

Present in more than 100 countries, ekaterra generated revenues of €2 billion in 2019. With 11 production factories in four continents and tea growing estates in three countries, ekaterra is a profitable and growing business offering a world of wellbeing with the regenerative power of plants to hundreds of millions of consumers. As a standalone entity, ekaterra is even better positioned to lead the industry with dedicated focus driving greater growth and value.

Under CVC’s ownership, ekaterra has an exciting future ahead with opportunities for increased investments in our brands, our people and our capabilities. Combining the strength and scale of its global iconic brands with speed and agility, ekaterra is brewing a ‘corporate start-up’ mindset that’s opening-up new opportunities to flourish every day – both for its business, and its people.

At ekaterra, we work alongside people who put consumer love at the heart of every decision. Diverse minds who celebrate new ideas, share our values and the commitment we have for the wellbeing of all. In return, we create an environment that gives our people space and freedom, where they can grow as leaders. A connected community where ideas can thrive. Where you explore new challenges. Learning all you need to master your field, and even more about yourself.

Be part of this amazing blend. Join our collective and help us grow a better world of wellbeing and a better you.

The Qualities We Look For In You

ekaterra is made up of a special blend of individuals which make our teams exciting and diverse. To be part of our blend we are looking for individuals who think Green and are environmentally conscious, who understand the power of simplicity and who are accountable for their actions. We want those who infuse mastery and passion in everything they do to create great products and unforgettable experiences for our consumers.

What’s in it for you?

We believe that growth is for everyone, we believe in growing leaders, and we believe in making space to grow an owner’s mentality. Like nature, we adapt, we change and we grow. We believe in connections over hierarchies and work levels. We have a ‘corporate start-up’ approach; we act with speed and agility and we have the strength and scale of a large corporation. We are building a better world of wellbeing, and a better you.

JOB PURPOSE

The Quality Manager role is a core part of the sourcing unit leadership team, with the potential to be part of a team that is driven to deliver fantastic products to the market. In this role you would implement Unilever specifications, standards and Quality Management System (QMS) for quality assurance and controls in alignment with applicable regulatory requirements. This key Quality role ensures systems are in place to comply with local regulatory requirements and drives site Quality improvement activities to ensure product consumer safety & overall quality and address consumer / customer issues.

Reports direct line to Works Director and dotted line to aligned Product Group Quality Director

Responsibilities

  • Decision making in this role directly impacts consumer safety and quality of UL products in the marketplace with implications on UL reputation and brand equity. This is a key role in mitigation and management of UL Corporate Operational Risk (Design and production of products that meet our environmental, consumer safety and quality standards)
  • People, Culture & Linkage
  • Deploys UL Quality strategy and goals through site specific projects and targets
  • Provides Quality leadership to influence Site Q culture through activities to create passion for products and brands, visibility for quality, and coaching of site management
  • Builds quality and consumer safety skills and knowledge through coaching and training of factory team
  • Builds Quality talent through recruiting, coaching and training, and ensures the Quality team has the required skills and knowledge to support site quality programs
  • Participates as representative for Site Quality in meetings and forums as needed
  • Quality Systems Management- Ensures UL QMS is implemented locally to assure consumer safety and overall quality of the final product being manufactured
  • Verifies compliance of site operations to UL QMS and other applicable quality related requirements through program of internal audits
  • Ensures that Unilever and applicable external standards and requirements are accurately represented in local procedures and work instructions
  • Reviews and analyses site quality KPIs, loss trees, and data to understand quality performance and identify areas for improvement
  • Ensures site maintains satisfactory standings and approvals for Unilever and applicable customer required audits / certifications e.g. FSSC / Rain Forest Alliance / Organic / etc
  • Ensures site compliance with all local regulatory requirements related to consumer safety and product quality, and that ethnic and religious requirements are in place and maintained, e.g. Kosher, Halal, etc.
  • Verifies traceability of materials, packaging and product aligned with UL and regulatory requirements and applicable consumer safety risks
  • Representative for site in product incident management situations linking with MCO Quality
  • Implements and verifies procedures to control non-conforming materials and products (e.g. identification, segregation, disposition, reprocessing)
  • HACCP, Hygiene, Cleaning- Develops, implements and updates site HACCP plan and pre-requisite programs and ensures mitigation of consumer safety risks through HACCP validation and on-going verification
  • Implements pre-requisite programs required to support site HACCP plan including validation and on-going verification requirements (e.g. pest controls, allergen management, hygienic controls, etc.)
  • Ensures implementation and on-going compliance to requirements of category / technology GMP that are applicable to the site
  • Testing & Measurement- Ensures quality of materials and packaging by implementing in-take control program (e.g.
  • Ensures quality throughout the entire production cycle by implementing testing program aligned with UL requirements and specifications
  • Ensures all on-site Quality laboratories operate in accordance with good laboratory practices and all applicable UL requirements / testing methods and government / authority regulations
  • Ensures implementation and on-going verification of site-wide program for calibration and maintenance of inspection, measuring and testing equipment
  • Implements program for product fill control monitoring and on-going verification to ensure regulatory compliance and reliability of label weight declarations
  • Implements / maintains system to securely record and preserve required test results, audit findings and other data and information in alignment with applicable Unilever and external requirement
  • WCM & Continuous Improvement- Leads Quality Pillar for WCM
  • Initiates and supports structured Q improvement activities for product and package complaints and CRQS gaps
  • Ensures and improves quality of bought-in materials and services by monitoring supplier performance and partnering with Procurement to address quality losses
  • Innovation & Change- Applies current tools and practices to manage quality related projects
  • Ensures quality resource support to innovation trials in site
  • Ensures site quality support as needed to early management for projects affecting the site

All About You

  • University degree in technical discipline or general sciences. (Preferred Biology, Chemistry, Engineering, Food Science or Microbiology degree)
  • Several years’ experience in Quality or Manufacturing
  • Leadership experience

Excited about the Role?

Please apply online. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application.  

By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and you are eligible to apply for new internal opportunities.  

Should you require additional information, please contact please contact the Recruitment Specialist [email protected]

ekaterra is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work and this includes you! Therefore if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Recruitment Fraud:

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money.  

In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs.  These types of attacks are becoming more common as more people are looking for employment in the economic climate.  

How is Unilever tackling this?

Many of Unilever’s recruitment sites publish a warning to candidates about recruitment fraud. The Cyber Security team also proactively scan for signs of people setting up fake Unilever sites and act to close them down. 

Company: Unilever

Vacancy Type: Full-time · Mid-Senior level

Job Location: Manchester, England, United Kingdom

Application Deadline: N/A

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