Special Investigator Senior Vacancies in State Auto Insurance at Michigan, United States

Website State Auto Insurance

This Job listing For Year 2022 is about State Auto Insurance in Michigan, United States

About the job

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Summary & Key Responsibilities

In this role you will independently conduct complex investigations of suspicious or unlawful activity directed at policyholder and corporate assets. You will provide guidance and recommendations to claim leadership and associates on claims investigations and continuously monitor suspicious claims and claims payment operations in pursuit of fraudulent activities.Key Responsibilities:

  • Represents State Auto by testifying in civil and criminal court proceedings as needed.
  • Investigates assigned claims suspected of insurance fraud, this includes but is not limited to, PIP, large loss, large loss fire, and multiple claims. Geographic location may impact workload.
  • Maintains and pursues technical competency within area of specialization by attending insurance fraud seminars and other company-sponsored courses at the direction of the Special Investigation Unit Leadership.
  • May provide investigative guidance to Special Investigator team members.
  • Submits expense reports and other administrative reports as required and maintains assigned company equipment.
  • Produces investigative reports for customers through data mining, pattern analysis and trending claims information.
  • Regularly attends/initiates meetings with Claims Management, may attend Claim Leadership Team meetings.
  • Ensures that assigned cases are investigated and reported back to the requesting party in adherence to Special Investigation Unit Best Practices.
  • Develops and maintains rapport and cooperation with federal, state and local government agencies, as well as private information bureaus that can assist in investigative efforts.
  • Delivers a positive customer service experience to all internal, external, current and prospective State Auto customers.

Minimum Experience/Education:

  • Bachelor’s degree and/or equivalent experience required.
  • Licenses/Designations: FCLS, CIFI. Successful completion of required claims certification schools/courses. State licensing where required.
  • 5+ years’ experience in special investigations involving insurance investigations or law enforcement investigations and/or Property/Casualty field claims handling experience.
  • Preferred experienced with multistate laws, regulations and civil recovery along with knowledge of claims business operations.

Communication And Collaboration Skills

Oral and written communication skills for interaction with vendors, other SIU associates, SIU management, and other areas of claims. Proven ability to meet customer needs and provide exemplary service by informing customers of the claims process, meeting expectations and ensuring a positive customer experience

Problem Solving

The Special Investigator must be able to identify issues and or concerns. They must also be able to communicate effectively with department management and customers.

About Us

State Auto offers a competitive salary, an annual bonus program, an excellent benefits program including medical, dental, vision and prescription insurance coverage, life insurance, matching 401(k) plan, flexible spending accounts, tuition assistance, and a stock purchase plan.

State Auto is committed to the principle of equal employment opportunity for all associates and applicants and to providing associates with a work environment that is free from discrimination and harassment. All employment decisions (hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and work assignments) are based on business needs, job requirements and individual qualifications without regard to race, color, religion, gender, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, citizenship status, military status, or status as a covered veteran in accordance with applicable federal, state and local laws. State Auto will not tolerate discrimination or harassment based on any of these characteristics.

State Auto is a smoke-free work environment. We utilize background checks as acondition of employment. For all exempt positions, we also obtain motor vehicle reports (MVRs). State Auto will not accept candidates from third-party recruiters without a signed agreement with State Auto.

Full Time / Part Time

Full time Worker Sub-Type


If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

Company: State Auto Insurance

Vacancy Type: Full-time · Associate

Job Location: Michigan, United States

Application Deadline: N/A

Apply Here


To apply for this job email your details to bfdirb6788@gmail.com