Website St. Luke's Hospital
This listing is about St Lukes Hospital in Chesterfield, MO
About the job
The Network Director – Supply Chain Management provides management and direction of all supply chain departmental activities for the St. Luke’s network of care. Administers all aspects of the operations of Supply Chain Management (SCM) departments and provides input for effective and efficient supply chain operations for the Network. Within the defined organization structure, works to identify and implement opportunities for quality improvement and cost savings. Responsible for developing and monitoring key operational aspects such as budget, staffing, spend management initiatives, technology and systems, and customer satisfaction. Manages data integrity, analyses, reports and applications regarding supply chain systems and operations. Performs duties and responsibilities in a manner consistent with our mission and values.
- Systematically conducts, assesses, manages and supervises the procurement, logistics and inventory processes and systems for operating supplies and equipment for St. Luke’s Network to meet stakeholders’ needs.
- Develops an annual contracting and expense reduction plan that identifies areas of focus and targets contracting, standardization, and utilization management projects. Collaborates with management and staff to enhance the contract portfolios.
- Performs review, redline and negotiation of contracts for key business and operating terms and conditions, scope of work and deliverables and such terms and conditions are stated accurately and the Network’s needs and interests are being met. Coordinates contractual review with legal counsel and key stakeholders throughout Network, as appropriate. Executes agreements on behalf of Network in accordance with Financial Authorization Policy and delegated authority. Helps develop the overall competency of Supply Chain Management team members to review supply / equipment contracts. Utilizes Symplr TractManager for contract reviews, approvals, execution and file retention.
- Manages the efficient, accurate and cost effective requisitioning, purchase orders and replenishment for Network inventories, products and supplies. Develops demand forecasts and supply replenishment orders based upon historical and projected volumes, available inventory and relevant market conditions (e.g., pandemic, allocations, backorders, etc.) Helps ensure medical and surgical supplies are readily available to support the patient care, surgical case volumes and staffing needs. Communicates and coordinates with Suppliers and others regarding supplier selection, supplier contracts, item master maintenance, contract compliance and reporting, rebate compliance and reporting, special orders, backorders, expedited deliveries, discrepant purchase orders and invoices, etc.
- Collaborates with Supply Chain Management and key stakeholders throughout the Network (i.e., Ancillary Departments, Nursing, Physician Practices, Surgical Services, etc.) regarding the appropriate par stocking levels and replenishment schedules for linen, medical and surgical supplies, specifically including those stocked and distributed from the Central Supply, SLH Linen Department, Materials Distribution and Surgical Services Storerooms’ inventory. Develops, evaluates and re-assesses par levels and replenishment frequency based upon actual usage history and forecasted demand. Ensures that supply and linen put-away, order pick and replenishment is completed accurately, timely and efficiently for these products and locations. Proactively manages inventory levels, backorders and product substitutions, and delivery timeframes to insure adequate supplies and linens at all times.
- Oversees the Central Supply, Materials Distribution and Surgical Services Storerooms Inventory, including inventory investment (~$7 Million); receipt and issue accuracy; inventory stocking levels, locations and reorder points; turnover; inventory physical counts and reconciliation; space utilization, etc.
- Oversees revenue charge capture and usage (MRU) input for items used from SLH Materials Distribution Storeroom per patient charge sheets submitted by Nursing Divisions and Ancillary Departments. Oversees revenue charge capture and usage (MRU) input for items used from SLDPH Central Supply, as input into OptiFlex. Recommends and designs controls for effective charge capture and to minimize reconciling corrections regarding usage and charges. Works with clinical departments, Health Information Services, Patient Financial Services and Finance to develop appropriate methodologies for revenue charge capture and reporting in the patient record. Oversees revenue charge capture and usage (MRU) for implants used in Surgical Services procedures and provides audits of charge capture input by Surgical Services staff, including:
- Systematically conducts, assesses, manages and supervises the Surgical Services Products & Supplies, Equipment and Patient Charge Capture based upon case volumes and mix, including surgical services inventory storeroom. Actively listens and responds to organization stakeholders’ needs in this area.
- Oversees input of patient charges for surgical cases, including direct management of the SCM Surgical Services Biller. Works with Surgical Services, Health Information Services, Patient Financial Services and Finance to develop appropriate pricing for ChargeMaster items and procedures and to develop appropriate methodologies for revenue charge capture and reporting in the patient record.
- Oversees tissue implant chain of custody and applicable implant tracking via third party software system to maintain inventory accuracy and regulatory compliance.
- Submits ChargeMaster maintenance forms for new or changed items.
- Analyzes, audits, and supervises reconciliation of patient charge input against:
- required supplies per procedure preference cards;
(ii) supply usage as reported by Surgical Service personnel;
(iii) supply usage as reported in Cerner SurgiNet;
(iv) requisitions and purchase orders for replacement products or bill complete items;
- changes in consignment stocks; and
Works with clinical departments, Health Information Services, Patient Financial Services and Finance to develop appropriate pricing for ChargeMaster supplies and procedures, methodologies for revenue charge capture and reporting in the patient record, as appropriate.
- Coordinates with key stakeholders across the Network regarding Capital Budget and Capital Equipment needs, justification, and quotations. Performs review, redline and negotiation of pricing and contracts for capital equipment. Assists in development of strategic equipment needs and projected timing for these capital expenditures. Assists in the review and approval of annual capital purchase requests in accordance with Budget and Financial Authorizations. Utilizes ECRI, MD Buyline and other resources and technologies to research and benchmark supply and equipment technologies, competitive alternatives, price paid database, etc.
- Manages, mentors and develops staff regarding departmental operations, policies and processes, systems and regulatory compliance, including but not limited to item master file, product and supplier selection, requisition and purchase order processing, user security access and internal controls, contract compliance, backorder management, order fulfillment, invoice discrepancy and resolution processing, etc. Mentors and develops Supply Chain Management staff to provide excellent customer service safely and efficiently. Prioritizes and manages work assignments related to all improvement initiatives to complete projects in a timely manner with optimal results. Monitors Staff performance and gives objective counseling. Also insures prompt evaluations of all staff members are completed using approved job descriptions and policy guidelines.
Manages and develops Staff regarding Materials Management Information Systems (“MMIS”) (currently Allscripts Supply Chain Management “SCM” / Pathways Material Management “PMM”). Manages and develops Staff regarding Meperia Strategic Supply Sourcing (“MSSS”) processes, applications and security, including item master file, requisition processing, access and internal controls, shortages and backorders, etc.
- Facilitates objective decisions regarding the purchase of supplies, services, and equipment by ensuring the appropriate individuals are involved in each stage of the process and that objective decision criteria are developed and utilized in all major contracting decisions. Facilitates the Products Committees / Value Analysis Committee regarding evaluation and acceptance, and utilization and standardization of supplies, products and equipment for use throughout the Network or, as appropriate, hospital / department specific. This includes, in coordination with the applicable management, the differentiation of items that should be stocked and requisitioned from the Storerooms and items to be ordered and stocked at the Department level. Coordinates the implementation of new products and removal of discontinued products throughout the Network supply chain so approved products are available for physicians and clinicians. Works in conjunction with key stakeholders for effective product samples and clinical evaluations for safety enhancements, quality improvements and cost savings relating to surgical products and supplies.
- Evaluates, develops and uses technology and software as appropriate to improve operations, to produce analytics, to synthesize various data elements and metrics, and to generate reports necessary for spend management; spend optimization and workflow efficiency projects. Coordinates with Vizient GPO and Meperia relating to contract data, participation tiers, updates and changes. Ensures accurate data to include item description and SKU, manufacturer and supplier, contract and tier, price, etc. Maintains data integrity for key system operating parameters and contract data in PMM and MSSS. Administers the ongoing maintenance of information in the MMIS PMM system, including active items available for purchase, contracted items and pricing, approved vendor and manufacturer files. Utilizes PMM, MSSS and related technologies to provide analyses and improvements relating to: inventory investment and reporting; cost savings and avoidances; tracking of cost savings and avoidances; standardization; utilization; value analysis; etc. Ensures requisitions and purchase orders are issued at the correct price and per approved financial authorization.
Ensures data security and data standards are consistently applied. Develops internal controls and testing protocols to support Network user and data security, including audit trails and documentation for internal and external auditors. Administers maintenance and validation of User Access / Security in accordance with financial authorization, job responsibilities and internal controls. Oversees setting up the various user groups, functionality, profiles, and locations in MMIS systems and maintaining these files. Establishes and maintains all MMIS interface connectivity. Establishes and maintains electronic data interchange (EDI), Allscripts Horizon Supply Source and other eCommerce applications.
- Promotes and manages inventory management processes throughout all Network departments, including the differentiation of items that stocked and requisitioned from the Storeroom and items ordered and stocked at the departmental level. Assists in the organization and replenishment of designated clean supply stocking locations throughout the organization. Assists with the physical inventory count and reconciliation of Inventories, specifically perpetual inventories with PMM, at each Hospital.
- Utilizes available sources of national healthcare benchmarks and other market research data on supply costs to perform comparative price analyses between Network’s supply costs and benchmark pricing. Data sources include MSSS, PMM, GPO (Vizient Savings Actualizer; Vizient Contracts Analytics; Aptitude), ECRI, MD Buyline and other resources and technologies to research and benchmark supply and equipment technologies, competitive alternatives, price paid database, etc. for savings and quality improvement opportunities. Using this data, orchestrates projects that result in successful negotiations with vendors and manufacturers to obtain “best” prices.
- Develops internal controls and testing protocols to support eCommerce transactions. Provides data analyses and reporting relating to contract and non-contract spend; non-catalog spend; stock and non-stock spend and activity; equivalent or similar products to promote standardization; vendor purchase order spend, order frequency, delivers; freight costs per item / vendor; etc. Generates and distributes reports to assist operations, including contract expiration reports, item and price variance reports, tier pricing analysis reports, duplicate item / vendor reports, buyer activity reports, etc.
- Develops and implements new administrative policies and procedures as they relate to Supply Chain Management. Supports development and enhancements to Supply Chain operations, internal controls, and administrative policies and procedures
- Researches and responds to safety device notifications and recalls, and takes the appropriate actions within Surgical Services and the Network in response to supplier Notifications, FDA Recall / Cease & Desist Order, ECRI Alerts Tracker notifications, and other technologies and notifications.
- Coordinates communications to suppliers regarding Network policies and procedures. Monitors supplier compliance by suppliers with applicable St. Luke’s policies and procedures (e.g., Business Partner Relations Policy). Addresses compliance and corrective action with suppliers as appropriate.
- Develops requests for proposal, coordinates vendor’s responses and leads objective and structured assessment of vendor bids.
- Supports Administration and their staff with spend management initiatives, capital budgeting, operational budgeting, contracting opportunities, and special projects as assigned.
- Performs other work duties as assigned.
Bachelor’s degree required, preferably in Supply Chain, Business or related field (Accounting; Legal)
Master’s degree preferred, preferably in Supply Chain, Business or related field (Accounting; Legal)
- Minimum five (5) years of relevant position related experience within Supply Chain
- Minimum three (3) years of supervisory experience required
- Negotiations and Contract experience required
- Knowledge of Supply Chain / Materials Management / Purchasing operations and computerized systems required; knowledge of Allscripts Pathways Materials Management Information System is preferred
- Progressive healthcare experience with broad base knowledge of hospital operations, clinical processes and medical terminology, and an eagerness to expand that knowledge preferred
- Proven ability to manage multiple and complex projects simultaneously to a successful and timely completion and implementation
- Experience in managing project teams, including the training of super-users and users on updated or new Supply Chain Systems and applications
- Advanced computer skills with Microsoft Office required; Microsoft Access and Crystal preferred
- High level / Advanced analytical and data mining skills / quality assurance required
- Strong dedication to quality customer service required
- Effective oral and written communication skills required; Excellent interpersonal and listening skills required
- Ability to manage others and foster positive team dynamics to complete departmental goals
- Ability to facilitate teams and build consensus among diverse stakeholders required
- Effective presentation skills, including the ability to teach / train others, required
- Ability to maintain confidentiality required
Reporting Relationships (Text Only)
Member of a comprehensive healthcare team, including Network Staff and Leadership, physicians, other healthcare providers, the patient, the patient’s family and significant others.
Takes direction from: Network Vice President, Finance
Provides Direct Supervision And Direction To
Assistant Director – SCM Materials and Logistics (SLH);
Assistant Director – SCM Surgical Services Business Office (N);
Assistant Director – SCM Procurement & Print Shop (N);
Manager – SCM (SLDPH)
Employee is required to: bend, squat, walk and lift floor to waist occasionally; reach forward and overhead occasionally; stand and walk occasionally; and sit continuously. Employee must lift/carry light to medium loads (1-20 and 20-50pounds) occasionally. For repetitive action, employee is required to use one hand for simple grasping, pushing/pulling and both hands for fine manipulation. Employee is exposed to telephone and CRT terminal work frequently. Employee is not exposed to blood borne pathogens.
(Occasionally: 1-33%, Frequently: 34-66%, Continuously: 67-100%)
Faithful to our Episcopal-Presbyterian heritage and its ministry of healing, St. Luke’s is dedicated to improving the health of the communities we serve.
Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence and respect for each other and those we serve.
As an independent healthcare network, we create healthy communities in the region through our commitment to high quality, safe and personalized services.
We accept and treat all persons as being created in the image of God.
We respond with caring to the needs of others as if they were members of our family.
We honor each person’s rights and responsibilities in light of the common good.
We set and strive to attain high standards of performance and continuous improvement.
We use our talents and resources wisely, with honesty and integrity.
Company: St. Luke’s Hospital
Job Location: Chesterfield, MO
Application Deadline: N/A