Internal Communications Lead in SeatGeek at New York, NY

Website SeatGeek

This listing is about SeatGeek in New York, NY
in 2022

About the job

SeatGeek is poised to grow at an incredible rate, all in the pursuit of our ambition to transform the live-event experience for fans, teams and venues. We believe that our people are our most important asset, and transparency is key to maintaining the culture we’ve worked hard to build.

We’re looking for an Internal Communications Lead to own communications strategies across SeatGeek, helping to unite our global team around our goals and facilitate understanding across offices and teams.

In this role, you will build and execute an internal communications strategy as well as operate and maintain the global communications infrastructure and processes for the company. You will manage several SeatGeek communications platforms and programs including bi-weekly global all-hands meetings, company update emails, and offsites helping to ensure employees are receiving and understanding critical information to do their jobs well and with enthusiasm. This may include playing a primary role in moments of high-sensitivity and crisis.

Our ideal candidate will pair exceptional strategy and creativity with effective project management. You’ll report to our Head of PR & Communications.

What You’ll Do

  • Develop and execute an integrated global strategy and messaging to ensure each member of our diverse and decentralized employee base understands our corporate narrative, long-term strategy, and near-term goals
  • Align internal and executive messaging with the company’s vision, mission, and positioning; lead internal communications for our quarterly goals and earnings reporting ensuring employees understand how our results map back to SeatGeek’s mission
  • Develop a plan to convey SeatGeek’s operating plan and KPIs to employees, in partnership with our CEO and departmental Chief of Staffs
  • Co-own and co-produce our bi-monthly all-hands meeting including agendas, content, speakers, and prep calls
  • Develop and manage a range of communication channels to most effectively deliver messages to different audiences; partner closely with senior leadership across departments to develop communications that build engagement and a positive, transparent culture
  • Own key internal knowledge bases, including our internal company wiki, ensuring accuracy and consistency of tone and style across the organization
  • Guide senior leadership on the manner in which messages and key themes are communicated to ensure consistency and clarity. Improve communications quality and cadence from our leadership team
  • Co-create feedback loops to ensure internal communications and our management team get an accurate perspective on how employees are receiving information and how well that information is being absorbed

What You Have

  • 6+ years of work experience; at least three in a communications with at least 50% of your time dedicated to internal communications
  • Exceptional writing, editing, and proofreading skills as well as a journalistic ability to source stories from employees. Ability to write for the voice and style of CEO and other executives
  • Superior organizational and project management skills
  • Excellent presentation skills (google slides) and experience with video presentations
  • Keenly aware of company goals and values coupled with the ability to relay them clearly to employees
  • Experience creating communications for a diverse and global audience
  • Ability to take internal communication tools to the next level
  • An eye for design with exceptional attention to detail; graphic design chops a bonus
  • High EQ with the ability to relate to and build trust with our diverse team


  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
  • A WFH stipend to support your home office setup
  • Flexible PTO
  • Up to 16 weeks of paid family leave
  • 401(k) matching program
  • Health, vision, dental, and life insurance
  • Annual subscriptions to Headspace,, and One Medical
  • $120 a month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

Company: SeatGeek

Vacancy Type:  

Job Location: New York, NY

Application Deadline: N/A

Apply Here

To apply for this job email your details to