Desktop Support Analyst in Robert Half at Somerville, MA

Website Robert Half

This listing is about Robert Half in Somerville, MA
in 2022

About the job


Robert Half’s Desktop Support Technician role is for someone with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. In this role, you will work with a company in the Insurance – Health industry. You will thrive in this position if you consider yourself to be a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst role is a long-term contract / temporary opportunity based in the Somerville, Massachusetts, area.

Key responsibilities

  • Interact regularly and effectively with ticket submitters
  • Arrange hardware repairs with the appropriate vendors
  • Rectify computer problems, and suggest appropriate action/solutions
  • Provide computer desktop support in accordance with established policies and procedures
  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
  • Support records of daily data communication transactions, issues and remedial actions taken or installation activities
  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems


  • Ability to write reports, business correspondence, user instructions, and procedure manuals
  • Desktop Imaging experience
  • Experience with Imaging Devices
  • Proven knowledge of Imaging Technologies
  • Computer Imaging experience
  • Microsoft SCCM – System Cntr Config Mgr experience required
  • Solid understanding of Microsoft SCCM
  • Desktop support or related experience

Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to

Company: Robert Half

Vacancy Type:  

Job Location: Somerville, MA

Application Deadline: N/A

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