Remote Worker Jobs 2022 in Basildon, England, United Kingdom – French/Spanish/Italian Speaking Technical Support Advisor

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About the job


French/Spanish/Italian Speaking Technical Support AdvisorLocation

  • Fully Remote WorkingSalary – £20,000Hours
  • Monday
  • Friday (Apply online only)
  • 40 hrs pw NO WEEKENDS!Benefits -Flexible shiftsEmployee benefits scheme that works with the best UK retailersLearning and Development coursesCareer opportunities within the accountMonthly incentive prizesAre you fluent in speaking and writing in French, Spanish or Italian?If so, we have a great opportunity to work as a French/Spanish/Italian Speaking Technical Support Advisor.CCA Recruitment are delighted to be offering this exciting opportunity to work for an international computer software company. The role of French/Spanish/Italian Speaking Technical Support Advisor is to provide professional and efficient support for various products to their French, Spanish or Italian speaking customersResponsibilities as a French/Spanish/Italian Speaking Technical Support Advisor include:To respond to all client activities within given timescales, efficiently, effectively and accurately.To develop and maintain a full knowledge of client processes and services.To be able to recognize when a problem or query should be transferred to another department or a more senior member of staff.Responsible for maintaining and updating all administration.Participate in client led conference callsDealing with Customer Service, training and technical queries via Email, Phone and webform to the customer’s satisfaction.To complete required training and pass all verification tests.To reach and maintain a level of technical competence and customer service skills agreed with the Team Lead.To meet and exceed set targets.Experience, knowledge, and skills required as a French/Spanish/Italian Speaking Technical Support AdvisorBe fluent in spoken and written French, Spanish or Italian and are comfortable understanding a variety of regional accents.Be fluent in spoken and written English and are comfortable understanding a variety of regional accents.Have some knowledge of networking concepts and technologiesHave some experience of using Windows as well as Linux or MacFeel motivated by the prospect of assisting both end users and business users via phone/email/ web, resolving a mix of simple and complex queries.Be able to communicate clearly and effectively.Be able to prioritise workload effectively.Be comfortable meeting and exceeding our internal quality and customer service targets.CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting you CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 48 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 48 months inactivity your CV will be deleted permanently from our database

Company: Remote Worker

Vacancy Type: Full-time · Associate

Job Location: Basildon, England, United Kingdom

Application Deadline: N/A

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