Natural History Museum vacancy 2022 in London, England, United Kingdom – Senior Product Manager – Connect

Website Natural History Museum

Are you looking for a Job at Natural History Museum in London, England, United Kingdom
in 2022. Then following info is about this job.

About the job


About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum’s unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.  

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About The Role

We are looking for an experienced senior product manager to grow engagement in our content-powered growth product and explore the potential to create a revenue stream through a new subscription model. You’ll work to deliver world-class digital products for the Natural History Museum, in support of our bold new mission to substantially grow national and global audiences across digital platforms whilst supporting digital targets.

The senior product manager will take a hands-on role in leading a product team through discovery, delivery and continuous optimisation of our digital experiences. They will take end to end responsibility for validating, testing and delivering product initiatives that support the Natural History Museum’s digital goals and deliver exceptional customer experiences.

The applicant will have deep digital product management experience in creating highly successful consumer products that drive growth, engagement and conversion. The applicant will have a successful track record in working in an agile / lean environment, using testing and experimentation to inform decision making, assessed against measurable criteria. The applicant will also be comfortable working in a collaborative and fast paced environment, leading teams to success.

The senior product manager, in addition to their hands-on product manager role, will from time to time coach product manager(s) within the product team, the role may include line management.

About You

  • Significant experience in digital product management, across discovery and delivery. Experience working on a content-driven / growth product and or discovery for subscription is desirable.
  • Strong track record in delivering rapid changes and the ability to iterate towards a successful result. With proven expertise in optimising for online growth and conversion e.g. through user research, testing & iterating, including content testing.
  • A track record of delivering a world-class customer experience through digital products that customers love to use. Can demonstrate a willingness to go deep into the technical, design and UX details in order to solve customer problems.
  • Outstanding communication skills at all levels, within product teams, with product stakeholders and with the senior management team.
  • Highly literate with data and analytics and making decisions based on measurement.
  • Excellent technical awareness with experience of working directly with software engineering teams to deliver new features for web and app consumer products.
  • Demonstrable experience in product processes and working with teams to improve discovery & delivery processes. Experience in OKRs is desirable.
  • Coaching or mentoring experience is essential.
  • Extensive experience in a product role, in the cultural sector or adjacent sectors such as media or a tech company.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

Find out more here

What We Offer

  • 27.5 days holiday plus 8 bank holidays (full time equivalent)
  • Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 – 10%)
  • Season ticket, bicycle and rental loan
  • Life insurance
  • Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
  • Staff discount at our Museum shops and cafes
  • We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
  • Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. For more details, visit https://www.cssc.co.uk
  • Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

If that sounds like you, please apply online on the Natural History Museum’s careers portal.

Closing date: 9am, Monday the 6th June 2022

Interviews expected w/c 13th June 2022 / 20th June 2022

Salary: Up to £55,000 pa + benefits


Company: Natural History Museum

Vacancy Type: Full-time · Associate

Job Location:  London, England, United Kingdom

Application Deadline: N/A

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