Mitchells & Butlers PLC Positions 2022 in Birmingham, England, United Kingdom – Application Support Apprentice

Website Mitchells & Butlers PLC

Are you looking for a Job at Mitchells Butlers PLC in Birmingham, England, United Kingdom
in 2022. Then following info is about this job.

About the job

Here at Mitchells & Butlers, we are partnering with Lifetime and are excited to announce that we have an exceptional opportunity for a self-motivated and enthusiastic Apprentice to kick start their IT career by immersing themselves in a FTSE 250 company and joining our Award-Winning IT Team.

Working at our Birmingham City Centre head office and over the course of the 2 years, you will have the opportunity to learn more about the varied roles within IT, and ultimately support your development towards securing a specialised role within our IT team. During your Apprenticeship, you will develop your passion for technology and problem solving and grow your knowledge base to deliver the responsibilities of an Application Support Analyst.

What’s in it for me?

  • Earn while you learn, we will offer you a salary up to £22,000!
  • A Level 3 ICT Support Technician Qualification!
  • You will be provided with a work laptop and mobile phone to support you in your role and throughout the scheme.
  • Virtual learning – No need for travel, your Apprenticeship will be delivered online!
  • Love eating out with your friends and family? You’ll love it even more with a massive 33% discount across all our brands, so whether its steak night at Miller & Carter or a family roast at Toby Carvery we’ve got you covered.
  • Never a dull moment – fun, laughs and lifelong friends!

On top of all this, we offer; a pension, private medical plan, 26 days paid holiday plus the option to buy up to an extra 10 days, a dedicated social committee that arrange a variety of social events and days out, high-street shopping discounts, an online wellbeing hub; and we even give you free shares!

What will I be doing?

Whilst you are on your Apprenticeship scheme you will be:

  • Supporting our various applications, troubleshooting support incidents alongside internal support teams and our 3rd parties.
  • Own and track the delivery of software updates, patches, and service improvements, liaising with the Release and Change Manager as required.
  • Creating and maintaining documentation for the various applications within M&B.
  • Developing knowledge of the systems and technologies deployed within M&B and embedding that knowledge in Service Now to assist our 1st Line support teams.

By the end of your Apprenticeship, some of the key skillsesponsibilities that you will have developed and learnt along your journey are:

  • Ability to provide 3rd Line Support level
  • Be able to prioritise workload and take ownership of incidents through to resolution
  • A good understanding of IT operations, including incident management, problem management, test, change & release management, infrastructure, networks, security and projects

What do I need?

  • GCSE Maths and English and achieved a grade C/Level 4 or above (desirable)
  • You’ll need an interest and passion for problem solving
  • Organised with the ability to prioritise
  • Be committed and enthusiastic, with a passion for technology
  • A passion for building apps, constructing websites or using code

If you answered yes to the above, are you ready to take your hobby to the next level?

Company: Mitchells & Butlers PLC

Vacancy Type: Full-time · Entry level

Job Location:  Birmingham, England, United Kingdom

Application Deadline: N/A

Apply Here

To apply for this job email your details to