James Webber Recruitment Ltd. vacancy 2022 in Wales, United Kingdom – Head of Spa Operations – High Volume, Top Rated Resort

Website James Webber Recruitment Ltd.

Are you looking for a Job at James Webber Recruitment Ltd in Wales, United Kingdom
in 2022. Then following info is about this job.

” id=”job-details” tabindex=”-1″>

About the job

Head of Spa Operations

Top Rated, Big Volume Resort

JWR is excited to be working with one of the South West’s most Iconic Resorts looking to recruit an experienced Spa Manager to take on the role of Head of Spa Operations across the resort.

As Head of Spa Operations you will continually surpass expectations and lead a motivated and successful Spa team to deliver the very best in guest experience whilst having a key focus of driving revenue and maximizing profitability.

As Head of Spa Operations, you will ensure that the Spa is operating to provide a consistent service in line with the Hotels guidelines and ethos.

Reporting to the Operations Director and Director of Golf and Leisure, as Head of Spa Operations you will be professional, knowledgeable, and dedicated in delivering 5* experiences whilst being highly attentive with strong communication and interpersonal skills. You will be confident building relationships with Spa members and hotel guests and be friendly and enthusiastic with a drive to help the Spa to continue to thrive and grow.

Top-rated business & leisure resort with 200+ rooms, multiple restaurants, exceptional spa & leisure facilities. Two spa operation with 21 treatment rooms, team of 40+, t/o £1.5m+ – Looking for an exceptional candidate with experience in a similar size and standard operation.


  • Ensuring the smooth day to day running of all Spa operations including Beauty Bar.
  • Continually surpassing guest’s expectations and leading the team to deliver outstanding guest comfort and seamless attention to detail.
  • Developing and managing a dedicated Spa team, encouraging personal progression and identifying training needs and opportunities.
  • Contributing to budget management, stock control and monitoring and reporting on the Spa’s financial performance, including treatments, retail, F&B and memberships.
  • Ensuring that the agreed wage percentage remains within budget.

The Person

  • A genuine passion for health and well-being.
  • Previous experience managing a high-volume luxury Spa to a 5* standard
  • The ability to recruit, motivate, support and train the Spa team.
  • The motivation to continually exceed guest expectations and develop The Spa offering.
  • Industry recognised qualifications.

The Package / Benefits / Opportunities:

  • Salary From £36-£42k DOE+ 20% Bonus.
  • Discounts across the resort and great opportunities to continue to develop and progress career within a premium offering

James Webber Recruitment are acting as an employment agency in relation to this permanent vacancy.

Kindly note due to our client’s requirements, sponsorship is not available for this position for those who are not based in the UK or not holding settled status.

James Webber Recruitment prides itself on providing the highest quality of permanent recruitment solutions to our candidates and our preferred partners. We take every application into consideration, however due to the volume of applications cannot always respond to each applicant. We do apologise in advance if we cannot immediately communicate with you.

Your details will be treated in the strictest confidence as per GDPR guidelines and you can opt out at any time.

Only candidates eligible to live and work In the UK may apply

Company: James Webber Recruitment Ltd.

Vacancy Type: £38,000/yr – £42,000/yr · Full-time · Mid-Senior level

Job Location: Wales, United Kingdom

Application Deadline: N/A

Apply Here