Isle of Wight NHS Trust Jobs 2022 in Newport, England, United Kingdom – Health Advisor (111 and 999 Call Handler)

Website Isle of Wight NHS Trust

Are you looking for a Job at Isle of Wight NHS Trust in Newport, England, United Kingdom
in 2022. Then following info is about this job.

About the job

We’re thrilled that you are thinking of joining us.

Why wouldn’t you choose the Isle of Wight NHS Trust?

We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users. Every day brings a fresh challenge to our staff and being part of our island gives you the opportunity to work as one cohesive team.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. There is a regional airport at Southampton, with flights to many European destinations as well as UK mainland cities The island offers our visitors and residents an amazing coastline with beautiful countryside, year round events, festivals and award-winning attractions..

Our top priority in the COVID-19 (coronavirus) pandemic is to protect our patients, our staff and our community.

Where possible, interviews are currently being conducted remotely via Microsoft Teams.

Until further notice, all patients and visitors to Isle of Wight Trust sites will be required to wear a face covering.

At the IOW NHS Trust we are committed to putting the safety and care of our patients first, as well as helping us to protect you and your colleague and therefore we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.

Isle of Wight NHS Trust

Health Advisor

Agenda for Change Band 3: £20,330 – £21, 777

37.5 hours per week (full time) on a permanent contract

Are you as passionate about patient care as we are?

We at the Isle of Wight Integrated Care Hub are seeking to recruit Health Advisors to work in our Emergency Operations Centre.

Within our highly functioning Integrated Care Hub at St Mary’s Hospital, an exciting opportunity has arisen for the role of Health Advisor. Health Advisors are responsible for providing efficient management of emergency, urgent and non-urgent calls from patients and healthcare professionals. This will involve triaging patients using the National Clinical Decision Support system appropriately to direct the patient to the correct service.

Successful candidates must be able to communicate effectively in a healthcare environment, interacting with individuals using telecommunications and answering calls in an efficient and courteous manner whilst accurately recording information. Candidates need to be educated to GCSE or equivalent with a minimum of 4 subjects at level 8-4 or previous A-C grade. This must include Maths and English. Candidates will also need to have excellent communication skills, Confidence using computers and good typing skills.

Working Pattern

This role is worked on a rotational shift basis, with a requirement for 24/7 cover, All staff will be expected to work Weekends and Bank Holidays (inc. Christmas, Easter etc). This role requires working shifts which include nights so applicants must be over 18 to apply.

This role will attract an unsocial hours allowance

Please see the job description and person specification for further details.

If you have any additional queries about this role please contact [email protected] or the Hub Duty Manager on 01983 232232

Important information

  • There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
  • Please ensure you check your email address provided is correct on your application form and ensure you check your spam/junk inbox for any automated NHS Jobs emails.
  • Employment at Isle of Wight NHS Trust is offered subject to a successful Probationary Period.
  • In submitting an application form, you authorise Isle of Wight NHS Trust to:
  • Confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.
  • Transfer data provided to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment.
  • Use recruitment information provided for the purpose of checking your Professional Registration online (where applicable) or essential qualifications as required

General Data Protection Regulation (GDPR) By submitting your application, you accept IOW NHS Trust will use and hold your personal data for the intended purpose and in line with the General Data Protection Regulation (GDPR).

Equality Statement We are committed to promoting equality of opportunity for all our employees as well as maintaining a workforce that reflects our local communities we serve.

In accordance with the Equality Act, we welcome applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender reassignment, marital status, pregnancy, religion or belief or sexual orientation. Reasonable adjustments to the interview process can be made as required.

The NHS and primary care define flexible working as “an arrangement which supports an individual to have greater choice in when… where and how they work” – flexible working arrangements are supported and can be discussed in relation to any advertised role.

Company: Isle of Wight NHS Trust

Vacancy Type: Full-time · Associate

Job Location:  Newport, England, United Kingdom

Application Deadline: N/A

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