Central and North West London NHS Foundation Trust Vacancies 2022 in London, England, United Kingdom – Housekeeper and Unit Assistant

Website Central and North West London NHS Foundation Trust

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About the job


Job Overview

WICU is a 19 bed Intermediate Care & Physical Rehabilitation unit based in Bletchley in Milton Keynes. Our patients usually have a rehabilitation need following a stay in hospital or having gone off their feet at home.

Our role is to provide physical nursing care and therapeutic rehab to assist patients in their normal activities of daily living and eventually to return home. Patients are with us for a short period of between 1 to 6 weeks.

Working with and getting to know our patients is exciting and rewarding. Seeing and being part of their progression and return to health and home can be one of the most fulfilling achievements.

Our whole team play an integral part in the patients journey. We are looking for an enthusiastic and self motived Housekeeper/ Unit Assistant to work with the team, serving meals and refreshments to patients, managing the kitchen, supporting with daily unit tasks and supporting families whilst visiting the unit.

We are looking for someone who is available between the hours of 4pm and 8pm to cover the afternoons and evenings Monday through to Saturday.

Main duties of the job

Under the direction of the unit manager or nurse in charge, the unit assistant will work collaboratively with a variety of health care professionals to;

  • Prepare and serve meals and refreshments to the patients throughout the shift
  • To clean down and tidy away following meals and refreshment rounds
  • Maintain a safe, clean, efficient and therapeutic environment for all patients
  • To be responsible for the management of laundry and stock items for the unit
  • To support the unit as needed during the shift by taking telephone calls, supporting visitors and other general admin duties as needed.

Working for our organisation

ORGANISATIONAL COMMITMENT Milton Keynes Community Health Services is committed to providing quality health & social care services, tailored to the needs of individuals, public & private organizations, delivered close to home. Our services are designed to increase well being & provide opportunities for recovery. We want our employees to feel valued, challenged & supported. Our commitment as an employer & in accordance with the NHS constitution is to provide you with:

  • Clear roles and responsibilities and a rewarding job so that you can make a difference to patients, their families and carers’ and communities.
  • Personal development, access to appropriate training for your job and line management support to succeed.
  • Support and opportunities to maintain your health, wellbeing and safety; and an environment free from harassment, bullying or violence.
  • A good working environment with flexible working opportunities, consistent November 2021 4 with the needs of patients and with the way that people live their lives.
  • Fair treatment that is free from discrimination.
  • Opportunities to engage in decisions that affect you and the services you provide, individually, through representative organisations and through local partnership working arrangements.
  • Opportunities to enable you to be empowered to put forward ways to deliver better and safer services for patients and their families. (Reference NHS Constitution January 2009)

Detailed Job Description And Main Responsibilities

Vaccination: The statutory requirement to be fully Covid-19 vaccinated as a condition of deployment from April 2022 is subject to legislative review. The successful applicant may have contact with patients or service users and we will therefore be seeking proof of vaccination or medical exemption during the recruitment process. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

PRINCIPAL DUTIES

  • To assist the nutrition assistant and nurses in preparing and giving the patients their breakfasts
  • To carry out food fortification for patients as required, using the MUST tool
  • Carry out regular hot drinks rounds, ensuring all patients are offered and assisted with drinks and snacks as required
  • To assist patients with cutting up food, feeding and giving nutritional supplements as advised by the nursing staff
  • Be responsible for the setting up and clearing of thedining room before and after meals
  • Being knowledgeable of the ‘Red tray system’ and using the correct documentation.
  • Ensuring the unit has all kitchen equipment necessary to meet the needs of the patients.
  • Ensure the kitchen is kept clean and safe
  • Record daily temperatures of the kitchen fridge
  • Maintain the fridge and freezer ensuring out of date food is disposed of.
  • To wash, fill and redistribute patient’s water jugs and glasses twice daily. November 2021 2
  • To be responsible for ensuring adequate supplies of linen bags are always available and stored appropriately.
  • To remove all dirty linen from unit and take to the laundry and collect and store fresh laundry in a timely manner
  • To assist the staff in identifying and reporting faulty equipment. To liaise with the appropriate personnel and keep an accurate record of these pieces of equipment.
  • To greet and welcome all visitors, ensuring they sign the visitor’s book
  • To handle complaints in a positive manner. Where they require escalating m to ensure the nurse in charge is made aware.
  • To ensure adequate supplies of oxygen are always available and ready for use and that the emergency cylinder is safely stored.
  • To assist in the ordering, receiving, unpacking, checking and putting away of stores.
  • To participate in training as appropriate for role; to include food hygiene.
  • To ensure fire exits are kept clear and corridors are kept tidy.
  • To report faults in the kitchen area promptly and in a timely fashion

PERSONAL RESPONSIBILITY (ORGANISATIONAL EXPECTATIONS) In order to fulfill the job responsibilities and the environment in which these responsibilities are carried out the job holder is required to:

  • Maintain the highest standards of care and service, taking responsibility not only for the care you personally provide, but also for your wider contribution to the aims of your team and the NHS as a whole.
  • Be aware of and follow at all times the relevant National and Local codes of practice in relation to their role and function. If you are in a post that requires registration with a professional body, you are required to maintain that registration with the appropriate professional body.
  • Protect the confidentiality of personal information that you hold unless to do so would put any one at risk of significant harm. Keep accurate and professional records and information about staff, patients and clinical care, using the document based and computer based systems in operation in the Trust. Work in accordance with local policies and procedures and the statutory frameworks, which govern confidentiality and data protection, information sharing and disclosure.
  • Take reasonable care of Health and Safety at work for you, your team and others; ensure compliance with health and safety standards and legislation; attend all relevant Health and Safety mandatory training.
  • Take responsibility for attending and participating in all mandatory and essential training to ensure the safe and efficient functioning of the Trust and/or safety and wellbeing of other staff and the patients for whom you provide services.
  • Participate in the appraisal process on an annual basis, as a minimum, in accordance with the Personal Development Review Policy to explore and identify November 2021 3 development needs to ensure that you are able to fulfil your job role and meet all objectives set through the process.
  • Be familiar with and comply with, Trust policies for infection prevention and control and hand hygiene in order to reduce the spread of healthcare-associated infections. This will include a requirement to attend mandatory training in Infection Prevention and Control and to be compliant with all measures known to be effective in reducing healthcare-associated infections, including correct uniform and dress code policy, the use of personal protective equipment policy, safe procedures for using aseptic techniques, and safe disposal of sharps.
  • Safeguard and promote the welfare of children and vulnerable adults by being aware of and working in accordance with statutory guidance and local policies and procedures and attending training to a level required to ensure that you are competent to fulfil your responsibilities.
  • Not discriminate against patients or staff and to adhere to equal opportunities and human rights legislation; acting in ways that support equality, value diversity and respect human rights
  • Abide by locally agreed policies and procedures and ensure you familiarise yourself with such policies which can be found on the Trust intranet our preferred method of communication. Staff who cannot access the intranet should contact their line manager

Person specification

Abilities And Experience

Essential criteria

  • Ability to develop & maintain high standards of communication both orally and in writing with people on a range of matters (KSF 1.2)
  • Ability to maintain quality in own work and encourage others to do so (KSF 5.2)
  • Basic infection control issues and procedures
  • Understanding of the needs of older people and people with disabilities

Desirable criteria

  • Previous experience within a Health and Social Care role or in a domestic services role
  • Food handling experience in commercial environment
  • knowledge of The role of a Unit Assistant

Company: Central and North West London NHS Foundation Trust

Vacancy Type: Full-time · Entry level

Job Location: London, England, United Kingdom

Application Deadline: N/A

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