Senior Desktop Engineer in Caris Life Sciences at Irving, TX

Website Caris Life Sciences

This listing is about Caris Life Sciences in Irving, TX
in 2022

About the job

Position Summary

The Senior Desktop Engineering role will be responsible for the analysis, design, engineering, management, implementation and expertise of the windows and MAC based desktop computing environment. This position will work closely with other engineers and business stakeholders to develop, integrate and deliver solutions that meet technical and business requirements. The Senior Desktop Engineer owns the workstation experience and performance and will be responsible for collaborating with engineering team members to improve the end user experience.

Job Responsibilities

  • Identify areas for endpoint improvement and work with other teams to engineer and implement solutions
  • Engineer, implement and maintain software distribution automation solutions.
  • Design and perform workstation benchmarks to measure workstation performance between models and over time
  • Provide technical expertise and consultation in the areas of hardware & software support, remote access, local/network printers, hardware & software installations, computer upgrades and imaging.
  • Security harden endpoints to create a more secure and reliable endpoint without compromising performance
  • Understand, apply, and recommend standards and procedures and propose ways to improve the desktop environment.
  • Solves problems, aids other departments, answers questions about technical functionality, and provides technical support.
  • Participate in large projects requiring analysis and design skills.
  • Write technical documentation and keep existing documentation up to date.
  • Keeps current in the desktop field and stays informed and aware of latest industry practices and developments in desktop and software deployment.
  • Potential to work outside of normal hours as needed.

Required Qualifications

  • 4 years of experience required, which should include a combination of the following:
  • Technical hands-on experience with Windows 10 and MAC OS, Office365, application packaging, analyzing and troubleshooting desktop performance and reliability issues.
  • Experience working with system tools such as Microsoft Configuration Manager and JAMF/Apple Business Manager, InTune and PowerShell.
  • Strong understanding of group policy and active directory.
  • Experienced in researching and resolving technical problems of moderate to complex severity.
  • Self-motivated to identify, track, and remediate stability and performance issues independently.
  • Promotes and actively shares knowledge through good communications, peer training, and written documentation.
  • Conditions of Employment: Individuals must successfully complete pre-employment process, which includes criminal background check, drug screening, and reference verification. Also, individual must be fully vaccinated for COVID-19 by the date of hire to be considered for U.S.-based jobs, if not currently employed by Caris Life Sciences.

Preferred Qualifications

  • Experience with JAMF, SCCM, InTune and CMG
  • Experience working in a healthcare environment
  • Experience working in a fast-paced environment support 1500+ end users

Core Skills & Competencies

  • Strong attention to detail.
  • Strong verbal and written communication skills.
  • Drive for Results (Service, Quality, and Continuous Improvement) – Ensure procedures and processes are in place that lead to delivery of quality results and continually reassess their effectiveness to achieve continuous improvement
  • Communication – Proficient verbal and written communication skills; willingness to share and receive information and ideas from all levels of the organization in order to achieve the desired results
  • Teamwork – Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team
  • Customer Service Focus – Demonstrate a focus on listening to and understanding client/customer needs and exceeding service and quality expectations

Physical Demands

  • Will work at computer most of the time as well as need to keep inventory and ordering records requiring the use of copiers, fax machines, and PDF scanners.
  • Training
  • All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.


  • All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.


  • Job may require after-hours response to emergency issues.
  • Periodically scheduled on-call may require after-hours response for technical emergencies not explicitly related to assigned job responsibilities.

This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Company: Caris Life Sciences

Vacancy Type:  

Job Location: Irving, TX

Application Deadline: N/A

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