Representative, MSP COB I Jobs in CareFirst BlueCross BlueShield at Owings Mills, MD

Website CareFirst BlueCross BlueShield

This Job listing For Year 2022 is about CareFirst BlueCross BlueShield in Owings Mills, MD

About the job


Resp & Qualifications

The Representative, MSP COB I focus on Medicare Secondary Payer (MSP) claims, Coordination of Benefits (COB) Claims or both. Investigates Medicare Secondary Payer and/or COB cases to resolve quickly. Investigate and analyze Medicare Secondary Payer demands for coordination of benefits with Medicare. Update/maintain accurate file information regarding OPL to ensure correct coordination occurs with Medicare. Review case to determine primary liability. Researches claims history in order to identify previously paid claims. Determines liability based on timely filing guidelines and contractual benefits. Responds to Department of Treasury and various collection agencies both written and verbally.

  • Ensure requirements are followed for Medicare Secondary Payer. Investigate and analyze MSP reports for COB w/Medicare. Maintain Enrollment and OPL file information to ensure correct coordination with Medicare and other commercial insurance carriers.
  • Identify and research information from internal and external sources regarding other employee group health insurance coverage to determine primary and secondary responsibility, following National Association of Insurance Commission guidelines and contract limitations. Review and update automated systems with accurate other insurance coverage information in a timely manner to facilitate proper adjudication of claims.
  • Communicate with other insurance companies to ensure correct coordination of benefits and accurate claims processing. Create and send correspondence to members in order to determine correct coordination of benefits.
  • Identifying claims previously paid as primary and secondary as well as those not previously processed. Researches claims history in order to identify previously paid claims. Adjusts claims as necessary once research is completed. Determines liability based on timely filing guidelines and contractual benefits. Position will manage the enrollment and COB/MSP adjustment while continuously recommending areas of improvement as the case is being analyzed and evaluated. Resolve COB/MSP inquiries and complete a full coordination of benefits review.


Education Level: High School Diploma or GED.

Experience: 3 years experience in claims, enrollment and billing, customer service or Other Party Liability.

CareFirst Experience Preferred.

Preferred Qualifications:

Knowledge, Skills And Abilities (KSAs)

  • Attention to detail and excellent analytical and problem-solving skills.
  • Must have strong written and verbal communication skills including organizational skills and the ability to set priorities and handle multiple projects concurrently.
  • Extensive PC skills including Microsoft office software (i.e. Word and Excel) are necessary.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.


Department: Facets Coordination of Benefit

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply:

Closing Date

Please apply before:2.13.2022

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

Physical Demands

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Company: CareFirst BlueCross BlueShield

Vacancy Type: Full-time · Associate

Job Location: Owings Mills, MD

Application Deadline: N/A

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