BT Vacancies 2022 in Glasgow, Scotland, United Kingdom – Technical delievery Professional

Website BT

Are you looking for a Job at BT in Glasgow, Scotland, United Kingdom
in 2022. Then following info is about this job.

About the job

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About This Role

Opportunity to work with a BT Critical customer Royal Bank of Scotland to champion service improvements to continually and consistently improve quality and customer satisfaction with IT services

You will contribute to RBS vision and strategy

You’ll Have The Following Responsibilities

  • Able to operate and work within Agile methodologies (Scrum / Kanban) and using industry standard tooling (such as Jira)
  • Communicate and collaborate across multiple disciplines and stakeholders.
  • Develop and operate systems and applications that provide core network services.
  • Participate in service projects, architecture and planning for core network services.
  • Support for network service design and troubleshooting.
  • Identify service and cost improvement opportunities to make platform operations more efficient
  • Contribute to Network Services’ budgetary submissions for lifecycle and risk, addressing activities such as lifecycle management and the service improvement plan
  • Work collaboratively with the hosting services platform, security and business teams to ensure that datacentre changes are deployed effectively and efficiently
  • Provide escalation support to the Network Operations team as required
  • 3 shifts will cover 7am to 7pm, Monday to Friday.
  • Early shift – 7am-3pm
  • Regular shift – 9am-5pm
  • Late shift – 11am-7pm
  • On-call rotas may be required to cover some out of hours periods (at the individual’s discretion)
  • Out of hours work will be on an overtime basis (at the individual’s discretion).

You’ll Have The Following Skills & Experience

  • Operate in a flexible DevOps environment as directed by RBS that replaces traditional Operations, Projects and Engineering disciplines
  • Solid customer relationahip management – ability to work with at levels
  • Strong people skills – identify and highlight the positives to deliver world class customer service
  • Strong understanding and appreciation of the relationship between BT and our customers
  • solid grasp of emerging tech cloud based security elements.
  • Behave as the conscious of the customer whilst protecting the BT and RBS brand and driving improvements
  • Tenacious with a strong ability to persuade and influence client and stakeholder relationships
  • Experienece of working in the financial and banking sector preferred but not essential
  • CCNA/CCNP qualified or equivalent level of experience – Requried
  • Experience working within an enterprise DC network environment – Required
  • Core Network Protocol support – BGP, OSPF, Spanning-tree & L2 over L3 encapsulation technologies, OTV, VxLAN, VRF – Required
  • Cisco Platform Support – IOS 6500, ASR’s, ISR’s, Nexus 2K, 6K & 7K & Cisco ACI 9K – Required
  • Experience of Cisco ACI and/or VMware NSX – Exposure to a live environment, design, support or maintenance – Required
  • Knowledge of ServiceNow – Desirable
  • Python/Ansible – Desirable

Experience you would be expected to have

  • Strong understanding and appreciation of the relationship between BT and our customers
  • Behave as the conscious of the customer whilst protecting the BT brand and driving profitable growth
  • Extensive experience of working in complex Network security
  • Incident and problem management experience
  • Experience driving efficiencies in change and incident management
  • Strong communication and collaboration skills, and experience managing by influence


At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

  • Competitive salary
  • World-class training and development opportunities
  • 25 days’ annual leave (not including bank holidays)
  • Discounted broadband, mobile and TV packages
  • Share option and pension scheme programmes
  • Flexible benefits to fit around you

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT

How To Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Applicants can be based close to ANY UK Global BT Hubs, Birmingham, Manchester, Bristol, London, Glasgow , Newcastle

Succesful applicants subject to Security checks

Shift patterns available 7am-3pm 9am -5pm 11am -7pm (your preference)

Job function

Customer service

Main location

UK & Ireland-United Kingdom-London

Other Locations

UK & Ireland-United Kingdom-Lanarkshire-Glasgow, UK & Ireland-United Kingdom-Lancashire-Manchester, UK & Ireland-United Kingdom-West Midlands-Birmingham, UK & Ireland-United Kingdom-Avon-Bristol



Working pattern



Competitive + benefits

Closing date

May 11, 2022, 5:59:00 PM

Company: BT

Vacancy Type: Full-time

Job Location:  Glasgow, Scotland, United Kingdom

Application Deadline: N/A

Apply Here