BT Job 2022 in Manchester, England, United Kingdom – Content Editor

Website BT

Are you looking for a Job at BT in Manchester, England, United Kingdom
in 2022. Then following info is about this job.

About the job

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About This Role

As a content editor for BT Consumer, you’ll be the objective voice of our customers and always put their needs first. You’ll work closely with content designers and product designers (UX and UI) to support them with creating exceptional digital content.

You’ll be an excellent communicator, and a confident, versatile writer who can apply different tones of voice. You’ll also understand how to flex tone and language, based on context or situation.

Working in small dynamic teams, you’ll help to develop user journeys for a product, service or offer. This will include supporting designers, for example writing user stories and championing user needs. Also, helping to trial content through personalisation and A/B testing.

You’ll become the go-to person for CMS expertise and best practice, and play an active role in the development of the components we use to build and deliver content.

Our focus is content quality over quantity. Your role will be crucial in producing high-quality content that’s well researched, evidence based, and SEO informed. This will involve user research and data analytics to discover content needs and solve issues.

With a strong background, you’ll bring experience in content creation, curation, editing, publishing, and production. And you’ll be proficient at content governance, maintenance, and removal.

You’ll Have The Following Responsibilities

  • support designers to present complex information in a brilliant, personal and simple way
  • continuous optimisation and improvement of content and copy
  • understand and support the creation of customer journeys to identify pain points and user needs
  • collaborate to ensure our content is SEO informed
  • use research and data to inform your work
  • ensure governance and compliance of your content
  • write, edit and proofread content
  • build and publish content in our Headless CMS (AEM).

You’ll Have The Following Skills & Experience

We’re a new team embedding content design as a new discipline BT Consumer. We need you to be ready to challenge ways of working and embrace learning at every opportunity. You’ll get behind our mantra of ‘build, measure, learn’ – always working in ways that put the user experience first.

You’ll love it here if you like to:

  • work fast, always learn, accept failure, and iterate again
  • apply user-centred thinking to all the content you create
  • Understand Accessibility and Inclusive design principles
  • CMS experience essential (Headless preferred)
  • Apply user-centered thinking to all the content you create
  • always start with user needs, working towards user outcomes and business goals
  • champion simplicity, efficiency and consistency, in all your work
  • collaborate across team boundaries, using shared, agreed processes, tools and methods.


Competitive salary.

10% on target bonus.

25 days annual leave (plus bank holidays), increasing with service.

BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%.

Huge range of flexible benefits including cycle to work, childcare vouchers, healthcare, season ticket loan.

Option to join BT Shares Saving schemes.

Discounted BT products including free broadband and BT Sport.

Access to 100’s of retail discounts including the BT shop.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do – and in the people who work here.

We’re now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we’re on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you’re interested in the power of potential, why not join us today and release yours? You can read more here about what it’s like to work at BT

How To Apply

It’s easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don’t worry if you need to make changes – you’ll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!

Job function


Main location

UK & Ireland-United Kingdom-London-London

Other Locations

UK & Ireland-United Kingdom-Lancashire-Manchester, UK & Ireland-United Kingdom-West Midlands-Birmingham



Working pattern



Competitive with great benefits

Closing date

May 11, 2022, 4:29:00 AM

Company: BT

Vacancy Type: Full-time

Job Location:  Manchester, England, United Kingdom

Application Deadline: N/A

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