Supervisor, AA Credit Union Member Care Services Jobs in American Airlines at Fort Worth, TX

Website American Airlines

This Job listing For Year 2022 is about American Airlines in Fort Worth, TX

About the job


Location: AAFCU Headquarters (DFW-AACU)

Additional Locations: None

Requisition ID: 54623

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you’ll love this job

  • This job is a member of the Credit Union Team within the American Airlines Credit Union.
  • Responsible for the Member Care team that provides survivor and beneficiary support for deceased accounts.

What You’ll Do

  • Directs the process for settling deceased accounts while providing caring assistance to surviving members and their loved ones
  • Implements programs to maximize collection of current beneficiaries and finding solutions when they are not available
  • Maintains a working knowledge of regulatory guidelines for handling accounts
  • Works closely with other departments to provide a seamless account settlement process that ensures the vision for ease and caring service is fulfilled
  • Develops and implements efficient policies and procedures
  • Maintains a departmental plan for disaster recovery
  • Prepares reports and records on department activities for management
  • Prepares departmental budget and monitor expenses

All you’ll need for success

Minimum Qualifications- Education & Prior Job Experience

  • High School diploma or GED equivalency

Preferred Qualifications- Education & Prior Job Experience

  • N/A

Skills, Licenses & Certifications

  • Must pass applicable American Airlines pre-hire compliance checks
  • Must have an acceptable credit history, which will be verified
  • The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act

What You’ll Get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel Free to be yourself at American

From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None

Requisition ID: 54623

Company: American Airlines

Vacancy Type: Full-time

Job Location: Fort Worth, TX

Application Deadline: N/A

Apply Here

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