Amazon careers 2022 in London, England, United Kingdom – Workforce Staffing Manager – EU GSF

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in 2022. Then following info is about this job.

About the job

Job Summary


At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It’s your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That’s the energy and passion behind Amazon. At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.

We are looking to hire a talented and committed Workforce Staffing Manager to support the Global Specialty Fulfilment (GSF) business needs for temporary labour, working in partnership with external staffing providers across Europe (UK, Germany, Spain, Italy, France). This role will be predominantly focussed on our UK hiring activity.

Essential Duties And Responsibilities

  • Understand and have involvement in Labour Planning requirements. Ensure planning team and operations teams are kept up to date with current labour supply, highlighting any concerns in a timely manner.
  • Monitor and ensure staffing agencies meet agreed service level agreements.
  • Establish and help to maintain agency working relationships across all parties.
  • Be responsible for production of metrics relating to temporary staffing and the contingent workforce.
  • Review and establish causes for unfavourable trends in the metrics, provide and implement root cause analysis and solution.
  • Share findings and best practice with the wider Workforce Staffing team.
  • Co-ordinate inductions between Operations, Finance, Agencies, Security and HR.
  • Monitor consistency with Employee Relations issues and decisions.
  • Ensure agencies are compliant with EU directives in relation to Agency Workers.
  • Monitor agency manager performance and ensure contractual obligations regarding ratios are met.
  • Co-ordinate regular meetings between agencies and Amazon to drive best practice across sites, and to address any concerns.
  • Audit agencies regularly on quality of assessment and recruitment processes. Increase audits as appropriate.
  • Support the pre launch staffing activities for new GSF locations.

A day in the life

About The Hiring Group

Job responsibilities

Basic Qualifications

  • Bachelors degree in HR, Business Management or equivalent.
  • Fluent English and Italian language skills.
  • Excellent project management skills.
  • Excellent communication skills with internal and external parties along with the ability to mediate between large groups of suppliers.
  • The ability to facilitate between parties resulting from issues which could be process or people based.
  • A great focus on attention to detail with the ability to multi-task in a target driven and fast paced organization.
  • The ability to think on feet and react to a wide range of issues which may or may not have a direct impact on operations.
  • Excellent IT skills, including the ability to produce detailed reports from large amounts of data relating to order fulfillment , attrition and people issues which would have a direct effect on future orders for the suppliers concerned.
  • Flexibility in working hours is essential as would need to be available to work with agencies and the internal recruitment team on induction days to monitor service levels reached.

Preferred Qualifications

  • Fluent Spanish or French language skills.
  • Masters Degree in HR Business Management or equivalent.
  • Previous experience of indirect management of third parties.
  • Previous experience in HR, temporary staffing or recruitment fields.
  • Knowledge of employment law and HR / Payroll practices would be advantageous.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Company – Amazon UK Services Ltd.

Job ID: A1972857

Company: Amazon

Vacancy Type: Full-time · Mid-Senior level

Job Location: London, England, United Kingdom

Application Deadline: N/A

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