Airbus Job 2022 in Newport, Wales, United Kingdom – Head of IT Services Design & Service Delivery UK (d/f/m)

Website Airbus

Are you looking for a Job at Airbus in Newport, Wales, United Kingdom
in 2022. Then following info is about this job.

About the job

Job Description

Head of IT Services Design & Service Delivery

Location Stevenage, Portsmouth or Newport home site with flexible, hybrid working

The successful applicant will join the “IM Infrastructure Products & Services – TZIT”

About The Role

Information Management (IM) delivers the expertise, technology and equipment for Airbus Space and Aerospace products – We make it fly!

IM is transforming and evolving but, we need even more talented people who can make a real difference to how we support, enable and deliver a diverse range of technological solutions and services to our customers.

As part of our transformation the new operating model is oriented around multi-functional, agile teams working with the business and developing our digital capabilities.

What does this mean for you? A role in IM is an opportunity for you to grow and to develop your career in a progressive and innovative environment.

Our people the teams they work in and the values embedded in IM, are driving this change and you could be part of that too.

TZIT : Information Management Technologies Services and Solutions:

Organisation (300 internals over the 4 AD&S countries) – which mission is to provide Airbus Defence & Space Division with end-users devices (personal computers, mobile phones…) and collaboration solutions (GSuite, Webex, messaging…) , computing power (server, storage) and ability to connect anytime from anywhere in a secured manner!

Are you passionate for digital topics and interested in working in a diverse and international environment?

50 Internals) Will Manage An International Team In Charge Of

Then join us as the Head of IT customer services design and service delivery UK (TZITU department of ab.

  • designing and constantly improving the design of standard IT services consumed by Airbus Defence and Space IT users whatever location and underlying IT solution
  • operating the IT of United Kingdom Airbus Defence & Space sites (main being Stevenage, Portsmouth and Newport).

How will you contribute?

  • Designing and constantly improving the design of standard IT services consumed by Airbus Defence and Space IT users whatever location and underlying IT solution
    • Operating the IT of United Kingdom Airbus Defence & Space sites (main sites Stevenage, Portsmouth and Newport).
  • TZIT has set-up Oct 2021 a new organization and operating model, enforcing major Make & Buy transformations, toward standardized supplier services, harmonized ITIL processes and centralized teams for designing and building the future of AD&S IT.
  • Consequently, to best possible match to Airbus Defence & Space Business context (Regulated activities in the 4 ‘home’ countries (UK, Germany, Spain, France)) and to leverage and introduce new Digital concepts, IT market standards and technologies (Agile, empowered MFTs, self and real-time IT systems provisioning and monitoring based on data analytics and software automation…), each TZITx team is ensuring 2 missions:
    • Designing part of TZIT Products and Services for usage everywhere in AD&S (for TZITU is about designing complex Service Level Agreements for business critical IT systems and improving standard IT services to fully become customer relevant and easy to consume)
    • Operate the IT in the related AD&S country (for TZITU … is Operating IT systems for AD&S UK entities and businesses)

About You

  • Management experience and appetite for delegation and liquid teams
  • Team player to contribute effectively and with fun to TZIT extended management team dynamics
  • Experience on complex activities management methods (waterfall, Agile)
  • Good knowledge on IT technologies and architectures including Digital (Cloud models, AI, IoT, Data analytics, software automation, SRE…)
  • Decent understanding of and high interest for Company business to satisfactorily manage internal customer expectations and demands (including communication and English skills,)

Many of our staff work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

We value the strength that diverse perspectives bring to our business, so if you require any reasonable adjustments to participate fully in the recruitment process please discuss this with the recruiter who contacts you.

In return, we can offer a competitive salary with annual profit share, an ever-growing list of company benefits including: enhanced pay for maternity, paternity, adoption and shared parental leave and strong career development options across our transnational, market leading company.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.


AIRBUS Defence and Space Limited

Contract Type

Permanent Contract / CDI / Unbefristet / Contrato indefinido

Experience Level

Professional / Expérimenté(e) / Professionell / Profesional

Job Family


By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].

Company: Airbus

Vacancy Type: Full-time · Director

Job Location: Newport, Wales, United Kingdom

Application Deadline: N/A

Apply Here